A blue telephone is on the green background

iPECS Cloud: Enterprise Telephony Features

iPECS Cloud delivers enterprise telephony features to your business as a hosted cloud service. iPECS Cloud is a single-vendor solution with phones, services, and connectivity delivered by Vertical Communications.

Unified Collaboration

  • iPECS Call Handling
  • Instant Message
  • Video Conferencing

Superior User Experience

  • Automated Provisioning
  • Easy-to-Use Interface
  • Global Search

Web Technology

  • Voice, Video, and Sharing on WebRTC
  • Access From Anywhere
  • Always Up-to-Date Client

Open Architecture

  • Web API for 3rd Party Apps
  • Integration With Well-Known CRMs

Cloud Advantages

  • One-touch call transfer
  • Call recording
  • Caller ID.
  • Music on hold
  • Integrated applications
  • Advanced voice workflows
  • Automated routing through a multi-level auto attendant
  • A robust call-routing engine
  • Voicemail with email notification
  • Ability to extend your workflow beyond the phone

A Smart Solution

Whether you have 100 employees in one office or one million users, iPECS Cloud makes your business smarter by offering intelligent call workflows, unified communications, and more. Please speak to our experts to understand how to implement an iPECS Cloud for your business.